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Quality Manager

Current Opening

Cullman, AL

Role Description:

We are seeking a qualified Quality Manager to join our Cullman, Alabama team!

The Quality Manager is responsible for overseeing the quality program at the Cullman facility, which includes customer complaint and NCR management along with Corrective Action determination. The Quality Manager must follow the company’s Quality Policy and Core Values. The Quality Manager will participate as a member of the Management Team along with managing disposition of returned materials. The ideal candidate should have knowledge of the corrugated industry and relevant experience. The Quality Manager will be responsible for communicating with internal and external customers, and sharing quality metrics and relevant information as required. Knowledge of ISO 9001:2015 and Food Safety Programs are considered important as well.

Position Responsibilities:

  • Participate in Level 10 Quality Manager Meetings
  • Utilize the Quality Module NCR, RGA, CAPA UI for your facility
  • Potentially manage programs for your facility such as ISO 9001:2015 or cGMP (Including Management Review Meetings, Document Control activities, Internal Audit Programs, HACCP/Risk Analysis, etc.)
  • Manage training program for your facility
  • Know and carry out the Rusken Packaging, Inc. Quality Policy
  • Know and carry out the Rusken Packaging, Inc. Core Values
  • Assist in customer onboarding/quality activities (PPAPs, Control Plans, etc.)
  • Manage Quarantine Bin area inventory
  • Manage the calibration program for the facility.
  • Complete documented inspections via iAuditor
  • Participate in Management Level 10’s at your local facility
  • Become an ISO 9001:2015 certified Lead Auditor or cGMP Lead Auditor
  • Supporting VOC (Voice of the Customer) Speak directly with customers to help resolve issues they may experience
  • Manage document control at your facility
  • Responsible for Quality metrics at your local facility
  • Potentially participate in quality activities outside of your facility (Ex: Assisting a facility with Internal Auditing or offsite training opportunities)
  • Navigation of the Quality Server and associated documentation
  • Manage the Supplier Approval Program for your local facility
  • Request and review SCARs from suppliers
  • Review, analyze, and communicate customer feedback activities for your facility
  • Manage the Root Cause/Corrective Action determination activities for your facility

Education & Experience:

  • College Degree preferred (Waived with relevant experience)
  • 1-3 years’ experience in quality management preferred (corrugated industry)
  • Amtech (Imaginera/Encore) knowledge a plus
  • Microsoft Office software (Outlook, Excel, Word)
  • Math skills required
  • Ability to work independently and as a team in a professional manner
  • Possess both oral and written skills to communicate with co-workers, customers, and upper management. The applicant must be able to comprehend written and verbal instructions.
  • Ability to train others in Quality processes
  • Understanding of box converting and quality processes
  • A willingness to learn new skills in a fast-paced industry
Compensation & Benefits:

Pay is commensurate with experience. Benefits include BCBS medical/pharmacy plan, 401K, Disability, Life/AD&D, Dental/Vision plans and more. 

About Rusken Packaging:

Rusken Packaging is a manufacturer of corrugated boxes, covering the southern and eastern U.S. Operating nineteen (19) facilities spread across ten (10) states, Rusken is one of the largest independent corrugated manufacturers in North America. For 50 years, our vision has been to provide our customers with the very best quality, value, and service in the industry, doing business with people you trust.

Apply today!